Tip Top
Factory Tour
Come visit the world-famous Tip Top ice cream factory, located in Auckland, New Zealand!
Tours become available to book online no more than one month in advance.
Tours are sporadic as they are based around the factory production schedule.
Our factory is not open weekends or public holidays.
Tours will be closed for maintenance during the July 2025 School Holidays.
For large groups or organisations, please email the Factory Tour office on [email protected]
If there are no spaces available but you can book a waitlist spot, then you will be emailed IF a spot becomes available. If the tour says "FULL" unfortunately this means the waitlist is also full.
Remember to read the Terms and Conditions and we look forward to seeing you soon!
What's involved
- Our tour guides will explain how Tip Top ice cream is made in the factory
- See where our ice cream is made in our factory from enclosed viewing galleries
- Choose one item to eat from our chest freezer and watch the Tip Top video
- Children, accompanied by an adult, can enjoy the outdoor playground before their tour
Times and dates
- No tours on weekends or public holidays
- Each tour is approximately 1 hour long
- Tours are available on days when freezing lines are scheduled to run
- We try to schedule Tours around our production schedule. Therefore, tours are not available on certain days.
- Bookings are essential and subject to availability
What you need to know
- The cost is $12.50 per person (including supervisors and caregivers)
- Babies under 6 months are free, but must be included in tour numbers
- Prices valid until 31st December 2025
- Flat Closed Toe Shoes are essential
Groups of more than 12 people should not book online but email us at [email protected]
Important Tour Information
Please read the Tour Terms and Conditions in detail before your tour.
