Terms & Conditions

Tip Top standard terms

Tip Top Standard Terms and Conditions of Purchase – Download here

Tip Top Standard Terms and Conditions of Sale – Download here

Froneri Supplier Code – Download here

Guide to working with Froneri – Download here


Tip Top is owned and operated by Tip Top Ice Cream Company Limited (“Tip Top”). Please read these terms and conditions for the use of the website. If you agree to be bound by these terms and conditions you may use the website, otherwise you should not.

Use of this website is deemed to be acceptance of the terms and conditions contained in this policy. Tip Top may vary this policy at any time. The current version of the policy will be maintained on the website. This website is operated and controlled from Tip Top offices in New Zealand. If you use this website from outside New Zealand you are responsible for complying with any applicable laws. This policy shall be interpreted in accordance with, and governed by the laws of New Zealand.

You may not misuse the website (including, without limitation, by hacking) or do anything to bring Tip Top into disrepute.

Service Access

While we endeavour to ensure that the website is normally available 24 hours a day, we shall not be liable if for any reason the website is unavailable at any time or for any period.

Access to the website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.

Intellectual Property

All intellectual property rights (including, without limitation, copyright and trade mark rights) in all materials displayed or available on the website belongs to Tip Top unless otherwise stated. If the owner of any material published on this website is not Tip Top, your rights in respect of that material will be as defined by the copyright owner of the material concerned.

Unless otherwise stated, you are permitted to copy text published by Tip Top on this website for your own non-commercial use only, provided you retain and display any copyright notice applying to the material. Individual items may have more specific terms and conditions associated with them, in which case those terms and conditions will apply to that item in place of this general permission.

Except as set out above, all rights to the website (including rights in text, graphics, selection, arrangement and overall website design) are reserved and no right or licence is granted or implied under any copyright, patent, trade mark or other intellectual property right of Tip Top or any other party as a consequence of the publication of any material on the website. No material from the website may be reproduced, adapted or distributed, in whole or in part, or on any media without written permission (which includes email) from Tip Top.

Use of information supplied by you

All product or advertising suggestions or ideas, or other information communicated to Tip Top through this website shall be treated as non-confidential and non-proprietary to you. All such information will become the exclusive property of Tip Top for any purpose whatsoever, commercial or otherwise, without notice or compensation to you.

Tip Top liability

In no event shall Tip Top be liable, in contract, tort (including negligence or breach of statutory duty) or otherwise for any: increased costs or expenses; loss of profit, business, contracts, revenues or anticipated savings; special, indirect or consequential damage of any nature whatsoever, arising out of or in connection with your use of this website or any linked website or of any material contained from them.

Consumer guarantees act

If you are a business using the website, then you agree that the provisions of the New Zealand Consumer Guarantees Act 1993 will not apply to your use of the website or your reliance on the website.