Terms & Conditions
Terms of purchase
- Fonterra Brands (Tip Top) Standard Terms of Purchase - Download HERE
- Fonterra Brands (Tip Top) Standard Terms of Supply - Download HERE
Tip Top is owned and operated by Fonterra Brands (Tip Top) Limited (“Tip Top”). Please read these terms and conditions for the use of the website. If you agree to be bound by these terms and conditions you may use the website, otherwise you should not.
Use of this website is deemed to be acceptance of the terms and conditions contained in this policy. Tip Top may vary this policy at any time. The current version of the policy will be maintained on the website. This website is operated and controlled from Tip Top offices in New Zealand. If you use this website from outside New Zealand you are responsible for complying with any applicable laws. This policy shall be interpreted in accordance with, and governed by the laws of New Zealand.
You may not misuse the website (including, without limitation, by hacking) or do anything to bring Tip Top into disrepute.
While we endeavour to ensure that the website is normally available 24 hours a day, we shall not be liable if for any reason the website is unavailable at any time or for any period.
Access to the website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.
All intellectual property rights (including, without limitation, copyright and trade mark rights) in all materials displayed or available on the website belongs to Tip Top unless otherwise stated. If the owner of any material published on this website is not Tip Top, your rights in respect of that material will be as defined by the copyright owner of the material concerned.
Unless otherwise stated, you are permitted to copy text published by Tip Top on this website for your own non-commercial use only, provided you retain and display any copyright notice applying to the material. Individual items may have more specific terms and conditions associated with them, in which case those terms and conditions will apply to that item in place of this general permission.
Except as set out above, all rights to the website (including rights in text, graphics, selection, arrangement and overall website design) are reserved and no right or licence is granted or implied under any copyright, patent, trade mark or other intellectual property right of Tip Top or any other party as a consequence of the publication of any material on the website. No material from the website may be reproduced, adapted or distributed, in whole or in part, or on any media without written permission (which includes email) from Tip Top.
Like many other organisations, Tip Top must comply with privacy legislation when dealing with personal information. We respect your privacy and comply with the Privacy Act 1993.
Personal information means information or opinions about an individual whose identity is apparent or can reasonably be ascertained from the information.
Tip Top may from time to time ask you for personal information (such as your name, age, address and contact details). Such information provided by you will be held by us at Tip Top in Auckland. Personal information will be used to provide and promote Tip Top products and services to you and respond to your questions and comments.
We may share personal information you provide to us with third parties, where those third parties help us provide the products and services you have requested. You do not have to provide us with personal information. If you choose not to, we may be unable to provide you with access to certain pages on the website.
If you would like to access or request correction of your personal information stored in our database, please contact us
Children’s privacy is important to us at Tip Top. Children less than 13 years of age should gain the consent of a parent or guardian before providing any personal information to the website.
We will endeavour to protect the personal information you provide over the website. However, the internet is not a secure environment and therefore we cannot guarantee the security of your personal information.
Use of information supplied by you
All product or advertising suggestions or ideas, or other information communicated to Tip Top through this website shall be treated as non-confidential and non-proprietary to you. All such information will become the exclusive property of Tip Top for any purpose whatsoever, commercial or otherwise, without notice or compensation to you.
Tip Top liability
In no event shall Tip Top be liable, in contract, tort (including negligence or breach of statutory duty) or otherwise for any: increased costs or expenses; loss of profit, business, contracts, revenues or anticipated savings; special, indirect or consequential damage of any nature whatsoever, arising out of or in connection with your use of this website or any linked website or of any material contained from them.
Consumer guarantees act
If you are a business using the website, then you agree that the provisions of the New Zealand Consumer Guarantees Act 1993 will not apply to your use of the website or your reliance on the website.