Take a tour of the Tip Top Factory! Come and see how we make the world’s best ice cream and taste it for yourself. We’re based in Mount Wellington, Auckland and welcome everyone to experience the wonders of New Zealand’s award winning ice cream.


Things you need to know

  • The cost is $7 per person (including supervisors)
  • Babies under 6 months are free but must be included in tour numbers
  • Prices valid from 1 January to 31 December 2017
  • When you arrive at Tip Top, your entire group must enter the factory together


  • Our Tour Guides will show you how Tip Top ice cream is made
  • Watch ice cream production from enclosed viewing galleries
  • Sample our ice cream as you watch a DVD about Tip Top
  • Children, accompanied by an adult, can enjoy the outdoor playground for up to 45 minutes after the tour finishes

Times and dates

  • Tours run every weekday
  • Each tour is 1 hour
  • Tours start at 9.30am, 10.30am, 11.30am and 1.30pm
  • No tours on weekends, public holidays or during July school holidays
  • Bookings are essential and subject to availability

Tip Top Factor Tours


Book a Tour

To request a tour date and time, please complete the form. We’ll get back to you within 3 working days.

* Mandatory

Best daytime phone number
We’re closed from Monday 2nd of October till Friday 13th of October and from Thursday 21st of December 2017 until Monday 15th of January 2018.

Preferred time *

Type of booking *

Number of people *

How many people will be joining you on the tour? Everyone including babies need to be included for Healthy and Safety purposes

Age range *

We need a name to identify you during the tour, E.g., name of school, organisation or family name.

What type of vehicle will you drive? *

All visitors must report to reception in a vehicle, pass a security check and then drive to the factory carpark

This does not confirm your tour. We will be in touch within 3 working days to confirm your booking.